How to notify donor of random pool selection
When employees are selected for random testing, administrators can quickly send the information needed to complete their required screening. GLASS Hire makes it easy to locate testing services, access authorization details, and resend testing information directly to employees.
In this tutorial, you'll learn how to find an employee's testing service, resend authorization information, and understand how notifications are delivered through text messages and email.
What You'll Learn
In this video, you'll learn how to resend testing authorizations and notify employees selected for random testing.
- Locate employees from the People page
- Access employee testing services
- View testing barcodes and authorization details
- Resend testing authorizations to employees
- Understand email and text notification options
- Confirm successful authorization delivery
Chapters
Transcript
- 0:05 Employees are not automatically notified when they're chosen for random testing.
- 0:09 Here's how you can get them the information they need.
- 0:12 We'll start by looking at our people page to find the employee we're looking for, in this case, Johnny.
- 0:17 We'll click the services tab.
- 0:23 And click the service line for his DOT drug test.
- 0:29 If we scroll down a bit, we can see the barcode Johnny needs for his test.
- 0:32 Once we hit the resend only button, after a brief wait, it'll be confirmed that the authorization was sent.
- 0:38 If we have a phone number on file for Johnny, it'll be texted.
- 0:42 If we have email on file, it was emailed, and if he has both on file, it'll be sent both ways.
- 0:49 Thanks for using GLASS.
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