Passport vs. services: The differences
Some GLASS Hire products include multiple services bundled together as a package. Understanding the relationship between packages, passports, and services can help you better navigate service records, authorizations, and results throughout the platform.
In this video, you'll learn the difference between passports and services, how multiple services can be grouped together, and how package information is displayed within the Services table and service records.
What You'll Learn
In this video, you'll learn how passports and services are related within GLASS Hire.
- Understand how packages can contain multiple services
- Learn the difference between a passport and a service
- Understand how passports provide screening instructions and information
- See how multiple services can be represented on a single passport
- Learn where to view authorizations, service details, and results for grouped services
Chapters
Transcript
- 0:05 Some of our products, namely packages, consist of not just one, but two or more services.
- 0:13 And sometimes multiple services are represented on the same passport.
- 0:18 While they're closely related, services and passports are NOT the same thing.
- 0:24 Simply put, a passport contains instructions and information needed to complete a screening or screenings at a collection site.
- 0:32 So, for example, there are two services on this passport.
- 0:36 In cases like these, the two services will be represented on the same row in the Services table, and their information, including authorization and ultimately results, are accessed via the same modal.
- 0:50 Thanks for choosing GLASS.
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