GLASS app fundamentals
Understanding the core concepts of GLASS Hire makes it easier to navigate the platform and manage your testing programs efficiently. From services and organizations to users, invoices, and random pools, these foundational components work together to support workplace screening and compliance workflows.
In this video, you'll learn the basic terminology used throughout GLASS Hire, how records are connected, how invoicing works, and how random pool testing programs are administered for both DOT and Non-DOT organizations.
What You'll Learn
In this video, you'll learn about the core building blocks of GLASS Hire and how they relate to one another.
- Understand what services are and how to view service details
- Learn how organizations, people, and services are connected
- Review how invoices are generated, delivered, and paid
- Differentiate between people and users within GLASS Hire
- Understand user permissions and account access
- Learn how DOT and Non-DOT random pool testing programs operate
Chapters
Transcript
- 0:05 Let's talk about the basics of GLASS.
- 0:08 Services.
- 0:10 Every test ordered in GLASS is a service.
- 0:13 You can access details of each service by clicking on its row in the service table.
- 0:21 Organizations.
- 0:23 Organizations typically represent businesses.
- 0:28 People and their services are linked to, or belong to, organizations.
- 0:33 Invoices.
- 0:35 For invoiced organizations, GLASS issues monthly statements.
- 0:41 Each invoice contains an itemized list of services purchased, their individual prices, and the total balance due.
- 0:47 Invoices are sent to the email address on file and are always available in the PDF column of the invoices table.
- 0:55 Please bear in mind that balances are due 30 days from the invoice date, after which late fees will be applied.
- 1:02 People.
- 1:04 Everyone represented in GLASS, no matter what role, is considered a person.
- 1:11 Staff and Applicant are subcategories of People. Just think of them as places to store information related to someone's employment with an organization.
- 1:20 Users.
- 1:22 Users are Persons with access to log in to the app.
- 1:28 User permissions determine levels of access to data and enable or remove the ability to perform certain actions, such as deleting records.
- 1:33 You can invite new users from the Users table.
- 1:39 Random Pool.
- 1:41 Our Random Pool Service will, on a monthly or quarterly basis, randomly select eligible employees for testing.
- 1:48 We administer two types of Random Pools: Department of Transportation (DOT) and Non-DOT.
- 1:56 For DOT Random Pools, the Department of Transportation updates the minimum percentages of selections for its various modalities each year.
- 2:05 For Non-DOT Random Pools, it's up to organizations to decide on a minimum percentage or a set number of people to be selected.
- 2:13 Thanks for using GLASS.
Related Videos
Continue learning with tutorials related to this topic and see how different parts of GLASS Hire work together.
Not familiar with GLASS HIRE yet?
These videos give a practical look at how GLASS Hire works in real scenarios. You will get a clear view of how GLASS Hire brings onboarding, employee records, and screening services together in one system, so you can see how everything works as a connected process.
