How to report a bug or request features
GLASS Hire makes it easy to report bugs, submit feedback, and request new features directly from within the application. Whether you've discovered an issue or have an idea for improvement, the feedback tool helps ensure your message reaches the appropriate team.
In this tutorial, you'll learn how to access the reporting tool, provide details about bugs or feature requests, attach screenshots or videos, and submit feedback to help improve GLASS Hire.
What You'll Learn
In this video, you'll learn how to report bugs, submit feedback, and request features in GLASS Hire.
- Access the reporting and feedback tool
- Report bugs and unexpected application behavior
- Submit feature requests and product feedback
- Provide helpful details about reported issues
- Attach screenshots or videos to support your report
- Submit feedback and receive confirmation that it was sent
Chapters
Transcript
- 0:05 Reporting bugs, providing feedback, and requesting features all work the same way.
- 0:11 For example, let's report this strange text.
- 0:15 First, click the icon at the bottom right of your screen
- 0:19 Then, choose the action you want to complete
- 0:23 Provide your name, email address, and, in this case, a description of the bug you want to report.
- 0:28 Choose whether to take a screenshot or a video demonstrating the problem.
- 0:41 Hit the submit button, and rest assured, your message was received.
- 0:46 Thanks for helping us make the GLASS app the best it can be.
- 0:51 Thanks for using GLASS.
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